Disclaimer

Last updated: January 2025

Service Availability

Byte provides a platform connecting students with campus food vendors. While we strive to maintain continuous service, we do not guarantee uninterrupted access to our platform. Service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

Food Quality and Safety

Byte acts as an intermediary between customers and food vendors. We are not responsible for the preparation, quality, safety, or nutritional content of food items. All food is prepared by independent vendors who are solely responsible for food safety, hygiene, and compliance with health regulations.

Customers with food allergies or dietary restrictions should communicate directly with vendors and verify ingredients before ordering.

Delivery and Timing

Estimated delivery and pickup times are provided by vendors and are approximate. Byte is not responsible for delays caused by:

  • High order volumes
  • Weather conditions
  • Vendor preparation times
  • Campus events or restrictions
  • Technical difficulties

Payment and Wallet

While we use secure payment processing, customers are responsible for:

  • Maintaining the security of their account credentials
  • Monitoring their wallet balance and transaction history
  • Reporting unauthorized transactions immediately
  • Ensuring sufficient funds for orders

Third-Party Vendors

Campus food vendors are independent businesses. Byte does not control their operations, pricing, menu availability, or business practices. Any disputes regarding food quality, service, or vendor policies should be addressed directly with the vendor.

Limitation of Liability

To the maximum extent permitted by law, Byte shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our service.

User Responsibilities

Users are responsible for:

  • Providing accurate delivery information
  • Being available to receive orders
  • Using the service in accordance with our terms
  • Respecting vendor policies and campus regulations

Changes to Service

Byte reserves the right to modify, suspend, or discontinue any aspect of our service at any time without prior notice. We may also update our policies, features, or pricing as needed.

Contact Us

If you have questions about this disclaimer, please contact us at legal@byte.app